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Problem with MCE finding new tuner card


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22 replies to this topic

#1 Andrew McC

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Posted 28 May 2012 - 12:50 AM

Hi,

I have decided to update my tuner device from 2 x single DVICO PCI cards to one DigitalNow Dual Hybrid PCI-e 7164 card in order to overcome jittery picture issues.

Windows 7 has found the new tuner card, and has installed the drivers, but Media Center cannot do the same.

When I go into TV setup, it tells me to restart the 'Windows Media Center Receivers' by going into the control panel, system, admin, services.. etc.

I have done this, but MCE still cannot find the new tuner when I restart the TV setup. I have left the other tuner cards in the board but disabled them in the device manager.

I am about to enable the old tuners to see if this helps get things going.

If anyone has had any experience with this issue, I would be grateful for few tips.

Thanks.

#2 wheelie007

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Posted 28 May 2012 - 02:34 AM

What drivers are you using for the 7164? Are you using either the ones t6hat came with t6he card or the latest from the DigitalNow website?

Be sure you install drivers are administrator

#3 Andrew McC

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Posted 28 May 2012 - 02:50 AM

The drivers are from the disk that came with card.

I didn't install the drivers as an administrator.

I will follow up these two points up and see how I go.

Thanks for the quick response.

#4 Andrew McC

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Posted 29 May 2012 - 05:25 AM

I have installed the latest drivers (as administrator), but still MCE will not get past the Set up TV signal in the task settings menu.

Keeps stopping and asking to restart windows media center services from the control panel. Which I do, but still the same error message again.

I have passed the antenna cable back into the original tuners to get back some live tv and recording facility, and will try for a tuner change over again, after a bit more thought...

#5 Andrew McC

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Posted 01 June 2012 - 04:58 PM

It seems Media Center needs a bit of shake up. I can't get into the TV signal setup menu to even choose a tuner.

It takes roughly 45 seconds to enter the TV settings, then another 30 seconds after selecting TV signal setup, I finally get the error message - to restart windows media services in the control panel and try again.

Can anyone see a way past this?

#6 logifuse

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Posted 01 June 2012 - 05:30 PM

You might need to do the recovery task & set up WMC from scratch. Its listed in Windows Task Scheduler. You won't lose recordings, but you will lose scheduled recordings.

Justin

#7 Dean1M

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Posted 02 June 2012 - 03:04 AM

Are the new tuners displayed in device manager?

#8 Andrew McC

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Posted 02 June 2012 - 03:12 AM

Yes, it is just the one dual tuner, and it is displayed and 'working properly'. I have used it to tune tv signals on a Nero pc program, so I know the pc understands it. It is just WMC that is having trouble.

#9 Andrew McC

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Posted 08 June 2012 - 03:17 PM

Justin,

Can you please explain more about the recovery task in the windows task scheduler, I can't seem to find anything there that will recover WMC.

Thanks.

#10 logifuse

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Posted 08 June 2012 - 04:33 PM

Attached File  MCERecoveryTask.JPG   92.27K   10 downloads

It resets WMC to fresh install stage (but doesn't delete recordings).

Justin

#11 Andrew McC

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Posted 08 June 2012 - 05:11 PM

Yes, but could you go through the process of running the recovery task, ie. where it is in the task scheduler and how to activate it. There seems nothing obviously there that would reset WMC.

#12 Dean1M

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Posted 08 June 2012 - 07:04 PM

This is not the media center recovery task which is run from task manager. But you can give this a try as it is not quite as brutal
and usually works pretty well

http://www.hack7mc.c...dia-center.html

#13 Dean1M

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Posted 08 June 2012 - 07:13 PM

If the above is not helping then the full recovery task is done as follows(not my text)

Right click on Computer and choose MANAGE

When that window opens, Open Task Schedule, Task Scheduler Libary, Microsoft, Windows, Media Center Chick on Media center and all the tasks will open

Look for Recovery Task, it should be right under the TWO MCUPDATE taskes.

Highlight it and then from the Action menu(right click to find) choose Run

It should run in a short period of time (in my case less than a minute) and then you can open Media Center and it will be brand new, choose express set-up and then go right to TV Set-up Tuners.

Edited by Dean1M, 08 June 2012 - 07:17 PM.


#14 logifuse

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Posted 08 June 2012 - 09:41 PM

Yes, but could you go through the process of running the recovery task, ie. where it is in the task scheduler and how to activate it. There seems nothing obviously there that would reset WMC.


OK, last screenshot wasn't clear enough. Try this one.

Attached File  MCERecoveryTaskForDummies.JPG   194.39K   6 downloads

It resets WMC to as new (except it keeps your recordings).

Justin

#15 Andrew McC

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Posted 08 June 2012 - 10:57 PM

Thanks for the info on WMC Recovery tasks.

I followed the hack7 link to reset the settings, and still no good.

So I have used the above info. to run the WMC recovery task. Only thing is, the running part does not take less than a minute. It has been 'running' for over an hour! Sounds like I may have really stuffed it somehow.

Would you suggest a reinstall of windows7?